Issues Affecting Files and Images

Incident Report for GetResponse

Resolved

We're happy to report that Files and images is back to normal. Apologies for any disruptions to your day!
Posted Sep 23, 2020 - 18:09 CEST

Update

We are continuing to work on a fix for this issue.
Posted Sep 23, 2020 - 18:05 CEST

Identified

Our developers are working on solving the root cause of the issue. Thank you for your patience!
Posted Sep 23, 2020 - 18:04 CEST

Update

We are continuing to investigate this issue.
Posted Sep 23, 2020 - 17:32 CEST

Update

We are continuing to investigate this issue.
Posted Sep 23, 2020 - 17:31 CEST

Investigating

We're experiencing issues affecting Files and Images. Some users may have trouble accessing their images. Our team is aware of the problem and is looking for a solution.
Posted Sep 23, 2020 - 17:29 CEST