Ongoing Service Issue affecting EU and US Date Center Clients

Incident Report for GetResponse

Resolved

This incident has been resolved.
Posted Oct 28, 2025 - 13:31 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 28, 2025 - 13:22 CET

Update

We are continuing to work on a fix for this issue.
Posted Oct 28, 2025 - 12:17 CET

Update

We are continuing to work on a fix for this issue.
Posted Oct 28, 2025 - 12:14 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 28, 2025 - 10:12 CET

Update

We are continuing to investigate this issue.
Posted Oct 28, 2025 - 10:00 CET

Update

We are continuing to investigate this issue.
Posted Oct 28, 2025 - 09:54 CET

Investigating

Message sends are being delayed. We are investigating the issue.
Posted Oct 28, 2025 - 09:41 CET
This incident affected: Contact Sign Ups, Contacts (+Import), Email Delivery, and Email Marketing.
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